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| Date Posted: February 10, 2010 |
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| Ingersoll Rand |
Ingersoll Rand is a $13 billion company whose people and businesses around the world create progress for our customers in the global climate control, air conditioning and heating, industrial and security markets. These markets continue to expand as they address growing needs in developed and developing economies alike. Our products, systems and solutions increase the efficiency and productivity of industrial, commercial operations, homes, and improve the security, safety, health and comfort of people around the world. We have opportunities for career growth through our diverse businesses, which manufacture many well-recognized brands including Club Car, Hussmann, Ingersoll Rand, Schlage, Thermo King and Trane.
In every line of business - Ingersoll Rand enables companies and their customers to inspire progress. For more information about Ingersoll Rand visit www.ingersollrand.com.
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| Branch Service and Parts Coordinator |
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| Employment Type: | Full-Time |
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Ingersoll Rand Industrial Technologies provides products, services and solutions that enhance our customers' energy efficiency, productivity and operations. Our diverse and innovative products range from complete compressed air systems, tools and pumps to material and fluid handling systems and environmentally friendly microturbines. We also enhance productivity through solutions created by Club Car(R), the global leader in golf and utility vehicles for businesses and individuals.
Job description:
Performs administrative and service parts functions to support the smooth operation of service/parts department. Develops and maintains various programs to monitor inventories by use of Dealer Trak system to ensure parts and service staff have products available to meet customer demands, maintains records of Dealer Trak repair orders, sales, deliveries, warranties, and shipments. Works closely with crew leader/service manager.
Percentage of Travel:10%
Min. Yrs. Experience:0 - 2
Education Standard:High School Diploma
JOB REQUIREMENTS:
1. Prepares and schedules work orders to ensure cars are scheduled for production and delivery. Verifies specs and pricing on all incoming orders ensuring proper completion and that required parts are in-house and staged for placement on cars. Coordinates submission of claims to the warranty department for processing.
2. Oversees accounts with corporate Treasury Services. Determines account existence, obtains credit info, forwards to corporate and follows-up to ensure smooth service to the customer.
3. Utilizes Dealer Trak to maintain inventory records for parts/services; records and maintains delivery receipts, billing transmittals and other related documents, including back-ordered and specialty vehicle parts. Coordinates used parts inventory. Ensures accuracy of inventory records. Forecasts and monitors the use of parts and parts needs; coordinates purchase requisition when supplies are low. Receives customer part orders, ships parts, and directs parts inventory processes. Maintains security and spot checks inventory in parts department and mobile warehouses.
4. Updates reports regularly and submits to Operations Manager for review and dissemination. Types internal correspondence, orders, delivery receipts/tickets, credit memos, shipping documents. Maintains related files.
5. Assists Operations Manager with annual budgeting.
6. Interfaces with customers and acts as a liaison,on sales personbs instructions, answering questions, filling requests for information and dealing with problem/urgent situations. Ensures customer calls are handled in a professional and courteous manner
7. Prepares parts billings, gathers warranty, maintenance, memorandums and mails to corporate office.
8. Maintains records and systems to track purchases and to process payment requests. Records processed checks into the computer and prepares bank reconciliations.
9. Submits timely and accurate invoice, credit memos and other documents/reports to AP at months end.
If you share our passion for inspiring progress-for bringing about bold shifts in how people, economies and societies operate-then you belong with Ingersoll Rand. Ingersoll Rand is committed to a diverse workforce and is an Equal Opportunity Employer.
To apply for this position, please click here!
http://ingersollrand.contacthr.com/15152075
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