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LoyaltyOne

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Locations: 
Toronto, Montreal, Calgary, US, international
Industries: Financial Services, Retail, Tourism, Travel
Job Types: Co-ops, Full Time, Internship

A little bit about us

Real people. Real experiences.

We’re experts in creating unique loyalty strategies with one common goal: To change customer behaviours in a meaningful and profitable way.

At LoyaltyOne, we work with more than 100 of the world’s leading brands in retail, financial services, grocery, petroleum retail, and travel and hospitality. Through our team of businesses specializing in building brand loyalty—we design, deliver, and manage a portfolio of loyalty marketing services, with a customer-centric vision.    

Our specialized expertise is narrowed down to three key focuses: coalition loyalty, customer analytics, and custom loyalty services.


Employment types

Full-time, co-op, internship, and new grad opportunities in the following areas:

  • Analytics
  • Business development
  • Client services
  • International business
  • Information technology
  • Finance
  • Human resources
  • Legal
  • Marketing

Why you’ll enjoy working here

Our associates are driven and focused. You’ll be excited to come to work every day. Our associates are dedicated to solving challenges and creating lasting results.

Our associates value collaboration. Your colleagues are just one of the reasons why you’ll love it here. Our associates thrive on teamwork and ensure they help each other every step of the way.

Our associates are innovators. You’ll be able to bring your knack for creativity and experimentation every day. Our associates are encouraged to take risks to create better (and bolder) results for our clients.


Culture

At LoyaltyOne, you’ll be working amongst industry thought leaders and world class clients who value collaboration and applaud results.  

We have a work hard, play hard mentality. Working at LoyaltyOne is more than just a job—our employees enjoy flexibility, mentorship, and growth opportunities throughout their careers.

As a part of our LoyaltyOne family, we’ll support you throughout your career planning and development. We want you to voice your aspirations, and reach both your personal and professional goals. Here’s how we’ll help:

Our programs

Loyalty101. This is our comprehensive onboarding program, designed to guide you in launching a successful career with us. Here, we share our core values, teach you about our business, and educate you in the loyalty industry as a whole.

Planning. Each year with us, you’ll create a new set of developmental goals, and we’ll do our part in fostering an effective career plan with you moving forward.

Career Pathways. We want to ensure you’re receiving the most enriching career experience at LoyaltyOne. Using our Career Pathways resources, you’ll be equipped with the tools to learn more about your career options within our company, and the skills you’ll need to achieve these goals.

Learning. The learning never stops at LoyaltyOne. With us, we’ll provide you with the resources you’ll need to grow as a professional. Materials include: web courses, books, reports, and industry best practices.

Support. If you want to take your learning beyond what we offer at LoyaltyOne, we’ll support you the entire way. As a permanent associate, you may be able to receive financial support to enrol in post-secondary courses, or classes to maintain professional designations.

We specialize in creating loyalty, so we want to establish loyalty with you.

Some of our associate perks include:

  • Flexible working arrangements
  • Discounts for public transit; for tickets and events
  • Access to our on-site gym, games rooms, and personal prayer rooms
  • Paid personal and company-wide volunteer days
  • Matching charitable gifts
  • Free wellness clinics and events
  • Access to company auto fleet

Some of our associate benefits include:

  • Scholarship programs
  • Peer-to-peer recognition program
  • Wellness and maternity benefits
  • Gold AIR MILES Collector status
  • Group RRSPs and match program
  • President’s Circle Awards
  • Paid two-week sabbatical after every five years of employment

Loyalty programs

AIR MILES Reward Program gives its collectors the opportunity to earn reward miles from various transactions (including groceries and gas stations). Since its launch in 1992, it’s be the leader of its kind in driving behavioural change in customers, keeping them loyal to the brands sponsoring the program.

Dotz is dubbed as Brazil’s “second currency” and is a full-scale retail loyalty coalition, partnering with some of the country’s top brands. A program aimed to appeal to all customers in Brazil, it helps to inform sponsoring brands of its shopper behaviours across all consumer classes.

BrandLoyalty is a global leader in loyalty marketing, operating in over 50 countries. The team is dedicated to creating innovative and incentivized shopper loyalty programs for food retailers worldwide.


 

 

Colloquy is a publishing, education, and research company, bringing together loyalty professionals from around the world.

Squareknot is the go-to marketing agency for brand loyalty, specializing in connecting top names with customers.

Precima is a global retail strategy and analytics company that turns customer insights into transformative solutions that business leaders can use to make smarter business decisions.

LoyaltyOne Consulting is made up of a team of experts providing innovative loyalty strategies and long-term profitability for top brands.

What our co-op students have to say

“I have had a great experience working as a Co-op student at LoyaltyOne. The company culture is amazing! Not only is it a fun collaborative environment where people love working together, but they also value learning and continuous development and provide lots of opportunities for you to develop your skills.”

-Jordan Swedak, Analytics and Insights Winter 2016 Co-op (Calgary, AB)


"Thank you LoyaltyOne for giving me the best co-workers, a chance to grow, the best co-op experience ever and for giving me the opportunity to play with such talented table tennis players! LoyaltyOne has taught me so much and I am so happy to have been a part of this beautiful culture."

-Ivy Chen, Corporate Responsibility Co-op Winter 2016 (Toronto, ON)


“I could not have asked for a better co-op experience than the one that I have had at LoyaltyOne. Every co-worker has made me feel like I am a valuable part of the team, which has had a huge impact on both my personal and professional development.”

-Matthew Reeves, Air Miles Rewards Program Coop Winter 2016 (Toronto, ON)


“Cheering and recognition is a big part of our culture and we constantly congratulate one another in our day-to-day work and accomplishments.”

- Olivia Dunne, Analytics & Insights Summer 2014 Co-op (Toronto, ON)

 

BI Lead
LoyaltyOne | Financial Services and 3 more industries
Toronto, ON
Today