CUPE Local 2512 April 11, 2024 IT Systems Technologist (Hardware Technician) Level 7

Specifics on location/schedule identified below Job Posting C-2024-17

Seniority is a determining factor The Waterloo Catholic District School Board with a total student population of 38,000, provides services to students in 50 schools (Kindergarten to Grade 12) across the Waterloo Region.The Board conducts intentional recruitment and selection as it seeks to achieve a state of greater equity for employees and students and to diversify its workforce.All qualified applicants are welcome and encouraged to apply and applicants may choose to indicate if they are from a group who has experienced racial or social discrimination. Self-identification data will be used as a consideration in this posting. Aggregate data will be stored anonymously to support improvements to the Boards hiring processes.

General Description of Duties: Primary duties include hardware maintenance, Repair Process Management, installation of Wireless Access Points and installation of wall mounted data projectors

Install, configure and maintain hardware and software for local area networks, workstations, third-party application and management servers located in the Boards schools and learning centres

Monitor, analyze and maintain network performance and network servers, switches and cabling - respond, troubleshoot, and repair as required

Maintain multiple security levels and control user access to our network and system

Provide proactive security and back-ups of critical network servers and systems

Create and maintain policies, templates, and scripts to automate user management and access of network resources

Backup and restore user data as required

Conduct technical evaluations of hardware, software and network products; analyze user requirements and provide recommendations for purchase

Validate new software, hardware, or service requests in a test environment (that mirrors production) to ensure the software/service be deployed successfully. Present recommendations based on results

Analyze user hardware / software requirements and recommends appropriate new technology and purchases

Job Requirements: Desirable Asset: Preference will be given to individuals with computer hardware repair skills, power tool skills and AV installation skills (Epson Brightlink). A+ Certification

A three-year college diploma in computer technology, MCSE or MCSA certification along with an understanding of network topologies, local and wide area networking and telecommunications

Minimum 3-5 years of experience in a system support role

Experience with Microsoft Windows server administration, Active Directory, Windows 7&10, MSOffice Suite, Microsoft SCCM Client Management

Strong analytical and technical problem-solving skills

Strong attention to detail

Effective verbal and written communications skills

Superior problem solving and organizational skills

Ability to handle pressure in fast moving environment

Passion for learning and continuous improvement

Understand urgency of actions and recognizes priorities and multi-tasking

A valid drivers license and reliable vehicle are required

School Board experience is an asset

Hourly Rate: $32.63 $34.38 per hour

(A current Annual Market Allowance of $8,000 is associated with the position)

Hours of Work: Permanent Full-time, 37.5 hours per week

Work Schedule determined by the AdministratorWeeks/Year: 52 weeks/yearLocation: Information Technology Services at the Catholic Education Centre, Kitchener, ONEffective Date: As soon as possible

Qualified applicants are invited to submit a resume and covering letter. Please see the Application Process below.Applicants must attach diplomas/certificates required for this position to the resume in order to be considered a candidate for the position.Application Process:

Applicants are required to apply directly through Apply to Education at: https://wcdsb.simplication.comApplytoeducation assistance, contact 1-877-900-5627 (Monday Friday, 7:30 am 7:00 pm EST.)In the application process, identify your qualifications and abilities, such as relevant experience, to perform the duties of this job. Include your Diplomas/Certificates in your application. Incomplete applications may not be considered. Applications will be accepted up until 4:00pm on April 19, 2024 Detailed information on the application process can be found at: https://www.wcdsb.ca/careers/how-to-apply/ The Waterloo Catholic District School Board is welcoming of candidates from diverse communities, backgrounds and identities and encourages applications from qualified members of these groups. Applicants are invited to self-identify if you are First Nations, Metis, Inuit, a member of a visible minority group(s) or a person with disabilities. This information is collected under the authority of the Ontario Human Rights Code and will be used to keep track of recruitment information. No personal information will be included. To request this file in large print, please email aoda@wcdsb.ca. If you require a disability related accommodation to participate the recruitment process, please contact us at (519) 578-3677, extension 2368 to discuss your needs under the Human Rights Code. Responses to inquiries will be provided within 72 hours.At WCDSB, we are committed to respecting your privacy, and will take appropriate measures to protect any personal information you may share with us through the job application process. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used to determine qualifications for employment. For more information about the Boards Privacy Policy, please contact our Privacy Officer at 519-578-3660 Ext. 2381. The successful candidate will be required to produce a satisfactory Vulnerable Sector Criminal Background Check. For further information refer to policy APS 038 on the website of the Waterloo Catholic District School Board.