The Thunder Bay Catholic District School Board

Invites applications for the position of:

Helpdesk Technician (1.0 FTE Permanent)

Under the direction of the Manager of Information Technology, the Helpdesk Technician is responsible for maintaining the Information Technology Departments ticketing system and providing technical support to board staff and students. The Helpdesk Technician will participate in, maintain, and support specific technologies and/or projects as assigned by the supervisor.

Qualifications:

The preferred candidate will possess a certificate or college diploma in the field of IT/IM and/or two years equivalent work experience in the field of Information Technology. Proven working experience in technical support. Excellent problem solving and analytical skills. Strong verbal and communication skills. Proven ability to work well within a team environment. Proven ability to work within a centralized service environment.

The successful applicant will be required to provide a Vulnerable Sector Screening document deemed satisfactory to the Board. Please do not submit your Vulnerable Sector Police Check with your application.

Applicants are required to submit a completed Application for Non-Educational Positions, (available on Board Website), cover letter and resume no later than 11:30 PM, April 04, 2024 to Apply to Education.

*If you require accommodations at any time throughout the application process, please contact Employee Services prior to the posting closing date so that appropriate arrangements can be made.

Tony Romeo Pino Tassone

Board Chairperson Director of Education