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Posted: 
2024-04-25
Job Type: 
Full Time
Employment length: 
Permanent
Language requirements: 
English
Education requirements: 
Secondary (high) school graduation certificate
Job experience: 
1 year to less than 2 years
Job industry: 
Retail
Sales
Job Location: 
Boisbriand

Do you know what makes The Home Depot the largest home improvement retailer in the world? Our people. We do all we can to empower those within the Home Depot to tap into their potential and make a difference where it matters most – for our customers and for themselves.
Do you have what it takes to make an impact on the world’s largest home improvement retailer?

Discover what it’s like to be part of a team responsible for helping millions of people complete thousands of home improvement projects every year. Search corporate careers today.

*Full-Time Position, Salary starting at 22.50$/H*
Under the management of Front End Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Front End Supervisors set objectives to delight our customers and grow long-term relationships between our associates and customers.

What sets us apart?

  • Health and Dental Benefits for Full Time associates
  • Profit Sharing and Stock Purchase Plan
  • Paid Training & Career Development
  • Tuition Reimbursement
  • The Home Depot Values that inspire team work and comradery amongst Department Leaders and associates


What you will be doing:

  • Communicating, delegating and following up on daily tasks that are assigned to the Front End Associates (including Head Cashiers, Cashiers and Lot Associates)
  • Setting clear performance expectations, regularly documenting performance, delivering performance feedback and motivating team
  • Teaching and training associates on how to reduce shrink
  • Recognizing and rewarding good performance based on feedback from Voice of the Customer survey
  • Ensuring all paperwork and procedures are completed according to standard operating procedure
  • Work with vendors, merchants, Assistant Store Managers and Store Managers
  • Scheduling Associates for effective coverage
  • Ensuring all required training is provided on Home Depot policies, procedures, reports, and culture
  • Developing associates and future leaders via position-based core curriculum learning program
  • Follow-up on Customer issues and own the resolution process inside the store to ensure customer satisfaction is achieved


What we are looking for:

  • Ability to work a flexible schedule; including days, evenings and weekends
  • Excellent organizational, interpersonal and customer service skills
  • Excellent decision making ability and problem solving skills
  • 1-2 years experience as a supervisor / leading teams

Thank you for applying to The Home Depot Canada. Our careers allow you to “unleash your inner orange” to improve the lives of our customers and yourself by helping them to complete their projects. Please note applications will only be accepted online and only those candidates under consideration will be contacted.