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Posted: 
2024-04-16
Job Type: 
Full Time
Employment length: 
Permanent
Language requirements: 
English
Education requirements: 
Secondary (high) school graduation certificate
Job experience: 
1 year to less than 2 years
Job industry: 
Retail
Sales
Job Location: 
Montreal

Do you know what makes The Home Depot the largest home improvement retailer in the world? Our people. We do all we can to empower those within the Home Depot to tap into their potential and make a difference where it matters most – for our customers and for themselves.
Do you have what it takes to make an impact on the world’s largest home improvement retailer?

Discover what it’s like to be part of a team responsible for helping millions of people complete thousands of home improvement projects every year. Search corporate careers today.

Full-Time Position - Starting Salary 21$/H
Working here is about more than helping customers choose the right product. It's about making a difference in their lives. We call it "unleashing your inner orange" and it's the ability to tap into our inner potential to help customers create a space worth calling home. It takes true passion for helping people to work at the Home Depot. It goes beyond selling a flower or selecting the right nail. It's about making a difference in our customers' lives and in their homes. If you love helping others and thrive in a diverse, collaborative, team environment, then you too can unleash your inner orange and build a rewarding career at The Home Depot Canada.

Title: Sales Specialist

Job Description / Position Purpose:

Sales Specialists provide the highest level of customer service support to customers where substantial product knowledge and advanced selling skills are critical to success. Sales Specialists assist customers, assess customer needs and guide customer decisions. Associates in this position know how to greet, qualify, recommend and close a sale with every customer in their department, and know how to handle basics in adjacent departments. Sales Specialists maintain the in-stock condition of assigned areas, and ensure that it is clean and safe. Sales Specialists work in cooperation with their Department Supervisor and other associates in their department as well as other sales departments. Specific store departments may include Dcor, Flooring, Kitchen & Bath, Millwork, Appliances and Pro Account Sales.
Major Tasks & Responsibilities:

Provide fast, friendly service
Actively seek out customers
Ask open ended questions about customer's projects in order to determine their needs and level of expertise
When necessary, handle several customers at once
Is knowledgeable about products and services offered by The Home Depot
Explain the steps needed to complete projects and the products needed
Describe features and benefits of merchandise
Assist customers with special orders and installed sales
Acquire beginner product knowledge in adjacent departments
Be proactive in identifying customers who need help or have a problem
Proactively inform customers of situations that could impact their project

Preferred Qualifications:

Ability to work a flexible schedule including evenings and weekends
Detail oriented
Proficiency with computers
Excellent communication and customer service skills
Excellent decision making ability and problem solving skills
Previous experience closing a sale and meeting/exceeding sales targets
1-2+ years of experience working in a sales driven environment.
Trade experience is an asset

Thank you for applying to The Home Depot Canada. Our careers allow you to “unleash your inner orange” to improve the lives of our customers and yourself by helping them to complete their projects. Please note applications will only be accepted online and only those candidates under consideration will be contacted.