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Department Sales Manager - store #229

12 hours 2 min
Job Type: 
Full Time
Job industry: 
Job Location: 

At Marks youll

find a successful, innovative, and growing company that values people and

fosters a culture of performance and accountability. We invest in the growth

and development of our employees and empower them with the tools and knowledge

to perform their jobs in a positive environment.


Position Objective

The Department Sales Manager is responsible to

assist the Store General Manager in executing the 5 Success Factors.  The DSM demonstrates a positive and engaged

attitude when dealing with customers and employees. In addition they will be

responsible for maximizing the sales and service of a department by

demonstrating responsibility for and effective management of the following key

areas, customer service, operations, training; as well as providing leadership

and assuming responsibility for the store in the absence of the store

management team or as required.



  • Deliver

    exceptional customer service and follows up and coaches team to deliver on

    Marks Customer Service behaviours.

  • Coach and develop departmental team by setting

    expectations, keeping open lines of communication, coaching on a continual

    basis, providing constructive feedback, and providing ongoing support

  • Build and manage a daily game plan for the

    department/store via the Blueprint

  • Communicates

    in a clear and concise manner to the team; leading effective meetings and coaching

    sessions as required.

  • Completes and

    holds team accountable to complete required 

    training within timeframes

  • Assist in the creation of development

    plans for  staff,  providing support and coaching to improve any

    performance gaps

  • Maintain Marks performance management

    expectations through feedback and coaching; this includes progressive

    discipline where necessary

  • Develop and maintain a positive work environment

    for staff

  • Provides mentorship to teams and influences

    continuous growth

  • Assumes Shift

    Leader responsibilities for all operations of the store in the absence of the SGM,

    AM or as required.

 Required Skills and Experience

  • Supervisory

    experience in a retail or hospitality environment is an asset,

  • Coaching /

    Training and mentoring skills

  • Exceptional

    communication skills

  • Excellent

    organizational skills

  • 3-5  years retail experience required
  • High energy,

    enthusiasm and a drive to succeed

  • Fundamental computer

    skills an asset

 Other Considerations:

  • Physical qualifications include the ability to

    work long hours standing/walking, lifting up to 40lbs, reaching above shoulder

    height and stooping/bending/crouching

  • This job requires the ability to work flexible hours which

    includes regular evening and weekend shifts.

Marks offers a

welcoming and respectful culture, and a commitment to your training and

development.  Our employees benefit from

flexible work hours, a positive work environment, product discounts and more.

Full-time employees

work 37.5 hours and receive benefits.

Apply for this Job