Fairmont hotels & resorts is a leader in the global hospitality industry, with a distinctive and worldwide reputation for excellence. Their diverse portfolio includes historic icons, elegant resorts, and modern city center properties. From the beaches of Hawaii and Bermuda to the heart of New York City, all of their hotels offer a superior guest experience that is uniquely ‘‘Fairmont.”
The Fairmont collection includes such luxury accommodations as the Fairmont Château Lake Louise, and The Fairmont Royal York in Toronto, steeped in history and a city landmark. Their hotels and resorts are situated in some of the most breathtaking and pristine areas in the world. Travelers from across the globe associate Fairmont with the most inviting beaches, challenging golf courses, and exhilarating ski hills.
Fairmont is also a leader in their industry in environmental sustainability, with a focus on improvements in waste management, as well as energy and water conservation at their properties. Fairmont also supports innovative community outreach programs involving local groups and partnerships.
Why Fairmont is different
Hotels under the Fairmont banner offer guests an extraordinary place that is created by combining unique architecture and structure, expressive decor and artistry, and magnificent features all in one great location. But the beautiful landscape and elegant interiors are not the only things that set Fairmont apart from their competitors.
“When we visit campuses to talk about Fairmont, what really strikes a chord with students is that we come across as down-to-earth, warm, and welcoming,” says Jennifer DiRaddo, Manager of Campus Recruitment for Fairmont. “We take the time to answer everyone’s questions and that care is what is really true to our brand.”
“Everyone who works at Fairmont is empowered to be creative in their job. We want to make the Fairmont experience a memorable one for guests, so we encourage staff to put the creativity that we saw in their job interview to good use when connecting with our guests. Our employees are free to pick up on cues from the guests, develop relationships with them, and then take that and run with it. Not many companies in our industry make that possible.”
Why you'll love Fairmont
Fairmont offers their employees opportunities for career development through mentorship, internship opportunities, as well as a leadership development program that allows new graduates to get a foot in the door.
“Through our leadership development program, new grads can enter at a supervisor or assistant manager level right away,” says DiRaddo. “Our competitors tend to have management training programs but often the candidates will be entering at an entry level and rotating around the hotel, but we accept them into the program right away at that entry management level.”
Just like they care about the experience of their guests, Fairmont cares about the health and well-being of their employees and offers a number of perks, including a comprehensive benefits package (specific to the province in which the hotel or resort is located), opportunities for continuing education through their Fairmont Global Learning Centre, e-Cornell courses, as well as discounts on hotel stays, the spa, golf courses, and Fairmont retail items.
How to apply
All interested candidates are invited to submit their application online by visitingwww.fairmontcareers.com and using the ‘Search Positions’ feature. From there, candidates can create a profile and receive alerts about upcoming jobs. An extra tip for job seekers is if you already know someone working at Fairmont, you can contact them and have them refer you through the company’s internal “Talent Scout” program.
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