You are here

Posted: 
2019-05-30
Job Type: 
Full Time
Employment length: 
Permanent
Language requirements: 
English
Education requirements: 
Secondary (high) school graduation certificate
Job experience: 
1 year to less than 2 years
Job industry: 
Business
Job Location: 
Montreal
Advisor Global Compensation (Montreal, QC)

Position: Advisor Global Compensation

 Love your job!
Are you looking for a new exciting opportunity?

DAVIDsTEA is a Canadian based company with its headquarters located in Montreal. In ten years, we’ve opened over 200 stores coast to coast, with plenty more to come. The sky is the limit! We’re best known for our super-friendly staff, above-and-beyond customer service, and modern design and of course our huge collection of world-class, exclusive teas and related products. Our company is making tea fashionable and fun, and we pride ourselves on offering the best possible service to our customers and a positive work environment for our employees.

About the role

We are looking for a Advisor Global Compensation to join our HR department!

As a member of the Human Resources team, the Advisor Global Compensation role requires you to work in a fast-paced environment where you need to be agile and quick to adapt to change. This role is responsible for the day-to-day operational aspects of Compensation programs including structure development and administration, data analysis, and associated communications.

Sounds like you? Keep reading…

Responsibilities

  • Support the company’s compensation program, which involves maintaining and updating various compensation tools for the North American region, such as reviewing survey data, creating and updating pay ranges, analyzing geographic pay differential, and mapping new roles to appropriate job level when required;
  • Assist in the administration of performance review or merit-rating programs.
  • Support with internal and external partners responsible for processes and services related to compensation and benefits;
  • Work closely with HR Team and Managers to ensure that the compensation program is being used and followed correctly;
  • Ensure accurate reports are generated & configure reports based on business needs;
  • Take part in all compliance audits and reporting for compensation and benefits (FMLA, 5500 filing, etc.);
  • Assist in the development and administration of company incentive programs including Corporate and Sales incentives;
  • Participate in global projects including but not limited to updates to global benefits administration system, short and long term incentive administration, Year End, and Survey Management;
  • Oversee the administration, system input, and reporting of all benefit programs for US and Canada (heath benefits, 401k, RRSP, time off, disability, life insurance) from enrollment to termination and serve as the point of contact for all North American employee inquiries;
  • Solve any benefits problems and ensure a good communication with our Benefits supplier;
  • Perform other duties as assigned;
  • Identify and create analytics, custom reports and dashboards;
  • Collaborate for other HR projects as needed;

So are YOU our next Advisor Global Compensation?

Requirements

  • Bachelor’s degree  or Diploma in Business Administration or Human Resources or equivalent work experience required
  • 3-5 years of experience in the Global Compensation field
  • Solid understanding of core HR processes including Compensation, Benefits, Payroll, Performance Management, On-boarding & Off-boarding, Recruitment, Time Tracking and Absence Management
  • Able to prioritize work, multi-task and adapt to changing priorities in a fast paced
  • Advanced MS Office skills including Excel and PowerPoint required
  • Strong analytical and problem solving skills
  • Current working knowledge of federal and state/provincial benefit laws and regulations
  • Excellent communication and interpersonal skills
  • Excellent organizational, time management, and project management skills
  • Must be self-directed and able to work in a team-based environment
  • Bilingual (English & French)
  • Member of CHRP/CRHA an asset
  • Retail industry experience an asset 

Sound good? Then join us in our mission of making the world smile— one cup at a time.      

Analyst, Marketing Insights & Reporting (Montreal, Qc)

Position: Analyst, Marketing Insights & Reporting 

Love your job!
Are you looking for a new exciting opportunity?

DAVIDsTEA is a Canadian based company with its headquarters located in Montreal. In ten years, we’ve opened over 200 stores coast to coast, with plenty more to come. The sky is the limit! We’re best known for our super-friendly staff, above-and-beyond customer service, and modern design and of course our huge collection of world-class, exclusive teas and related products. Our company is making tea fashionable and fun, and we pride ourselves on offering the best possible service to our customers and a positive work environment for our employees.

About the role

Reporting to the Strategy Planning and Insights Manager, the Analyst is responsible for answering strategic and operational business questions related to omnichannel customer behaviour using data analysis and visualization. Specifically: by assembling customer data from multiple sources, conducting analyses, performing research, interacting with different internal customers, designing, documenting, and implementing analytical solutions, and compiling and presenting results in graphical and written summaries for audiences at all decision-making levels of the business.

The ideal candidate is a strong technical analyst who focuses on the details, who can communicate insights effectively, and who has the drive to use data to make a huge impact on DAVIDsTEA’s overall business.

Sounds like you? Keep reading…
 

Responsibilities

·         Translate business questions into operationalised research plans, carry out analysis projects, and present the findings as actionable recommendations;

·         Query databases and analyse large datasets to produce key insights;

·         Develop and maintain scripts and queries to import, manipulate, clean, transform data from different sources;

·         Build and train statistical models for hypothesis testing;

·         Perform quality assurance (QA) on final data output to ensure data accuracy, completeness and consistency;

·         Design, evaluate and monitor key performance metrics, understanding root causes of changes in metrics;

·         Build dashboards and reports, and effectively present analyses to marketing team members, business leaders and other key stakeholders;

·         Support the design and implementation of marketing automation based on data-driven customer behaviour flags/triggers;

·         Document specifications for reports, dashboards, and other outputs;

·         Collaborate in inter-departmental work groups to identify and act on process improvement opportunities that support the growth of the business;

·         Proactively seek improvements in our processes and methodologies.

So are YOU our next Analyst, Marketing Insights & Reporting?

Requirements

·         Minimum 2 years of experience in an analytics role (retail experience preferred)

·         Bachelor’s degree in Marketing, BI or an analytical field (Decision Science, Engineering, Statistics, or similar) with demonstrable knowledge of marketing research principles

·         Additional specialised training and/or Master’s degree, preferred

·         SQL fluency required

·         Google Analytics fluency and experience building dashboards and using data visualization tools (Tableau, PowerBI, Domo, Google Data Studio or similar), required

·         Experience in digital marketing, highly preferred

·         Experience with data analysis software (Python, R, SPSS, or similar), preferred

·         Experience in customer loyalty platforms (CRM, CDP), preferred

·         Bilingual English/French, preferred


Applicants are encouraged to highlight how they meet these requirements in their cover letter.


Skills

·         Highly detail-oriented analytical approach: you are the person who naturally notices flaws in everything and who can suggest ways to improve

·         Capacity to synthesize and simplify complex information, and communicate it clearly to others at all levels of the business: you can tell a compelling story supported by data

·         Highly organised, able to meet overall project milestones and deadlines

·         Natural ability to conceptualise how your projects fit into the overall business goals and strategy: you take pride in achieving excellence and you take mistakes seriously

·         Ability to collaborate across teams, functions and geographies with high autonomy and little guidance

·         High professional curiosity and desire to keep learning in (and across) your specialty field


Sound good? Then join us in our mission of making the world smile— one cup at a time.      

Buyer, Sweets and Snacks (Montreal, Qc)

Position: Buyer, Sweets and Snacks

Love your job!
Are you looking for a new exciting opportunity?

DAVIDsTEA is a Canadian based company with its headquarters located in Montreal. In ten years, we’ve opened over 200 stores coast to coast, with plenty more to come. The sky is the limit! We’re best known for our super-friendly staff, above-and-beyond customer service, and modern design and of course our huge collection of world-class, exclusive teas and related products. Our company is making tea fashionable and fun, and we pride ourselves on offering the best possible service to our customers and a positive work environment for our employees.

About the role

We are looking for a Buyer, Sweets and Snacks to join our team!

To be accountable for the planning, control and coordination of buying activities in order to achieve an increasingly profitable growth in market share. The Buyer also supports in the selection, order follow-up, and inventory follow through.

Sounds like you? Keep reading…

Responsibilities

  • Provide effective leadership in order to maximise sales and profit, through effective buying assortments, product development and inventory management;
  • Develop, organize, and implement buying strategies and reflecting these strategies in a realistic budget;
  • Foster sound and ethical relationships with suppliers and establish clear communication lines;
  • Ensure optimum pricing in order to achieve financial thresholds;
  • Responsible for issuing and tracking status of purchase orders (ensure proper pricing and arrival dates)
  • Respond to discrepancies received by comparison of purchase orders to packing list and invoices;
  • ensure supplier files are kept up to date and organized;
  • Analyze weekly sales reports;
  • Ensure the completion of all orders
  • Forecast and achieve the budgeted sales, gross margin, and turnover rate by developing, implementing and following up to ensure guidelines and check points are established (and employ corrective measures when required) for all buying activities, in alignment with overall strategy;
  • Ensure the assortment effectiveness in order to achieve financial objectives by proper line review process and appropriate buying strategies;
  • Develop, monitor and ensure correct stock levels to maximize sales and profitability, and reduce mark-downs;
  • Ensure optimum pricing, in order to achieve financial thresholds and product margin targets;
  • Ensure the effectiveness of the marketing program by providing input to the Marketing department concerning which products to promote;
  • Assess market trends and future opportunities in terms of products, cost and quality issues, and complete regular competitive analysis;
  • Responsible for the front-end of the product creation cycle through product ideation support, brief creation and coordination of product design/development;
  • Point of contact for internal communication documents such as Action Sheets, PKs, promo requests, price changes, etc.;
  • Provide recommendations for retail prices and mark-downs;
  • Conduct any other duties, tasks as required by supervisor.

So are YOU our next Buyer, Sweets and Snacks?

Requirements

  • Diploma of Collegial Studies Post-Secondary-Business/Supply chain diploma and/or 5+ years of experience in a similar role.
  • Language: French and English – written and spoken.
  • Experience with confectionary, snacks, food-import industry. 3 Years of experience preferable.
  • Strong knowledge with Microsoft-based computer operating systems and software especially Excel.
  • Strong communication skills, spoken and written, very good spelling and syntax;
  • Diligent, very detail-oriented, analysis, logic and basic mathematics skills;
  • Understanding of the buying and contracts process.
  • Good negotiation and interpersonal skills, Ability to communicate and interact well with vendors.
  • Outgoing, assertive and highly motivated.
  • Excellent problem-solving skills.
  • Able to perform multiple tasks at once.
  • Work independently and stay focused.
  • Positive Attitude with good customer service skills.
  • Pay attention to detail, recognize and report issues.

Sound good? Then join us in our mission of making the world smile— one cup at a time. 

Customer Service Representative Full-time(Montreal, Qc)

Position: CustomerService Representative

Love your job!
Are you looking for a new exciting opportunity?

DAVIDsTEA is a Canadian based company with its headquarters located in Montreal. In ten years, we’ve opened over 200 stores coast to coast, with plenty more to come. The sky is the limit! We’re best known for our super-friendly staff, above-and-beyond customer service, and modern design and of course our huge collection of world-class, exclusive teas and related products. Our company is making tea fashionable and fun, and we pride ourselves on offering the best possible service to our customers and a positive work environment for our employees.

About the role

We are looking for adynamic Customer Service Representative to join our team!

Working in a team you willbe the initial contact for all customer inquiries, compliments andcomplaints.  You will be answering themajority of our client’s questions and comments by e-mail with a smallerpercentage being addressed via the telephone. You will answer questions abouttea, accessories, online orders, shipping inquiries and/or our customer rewardsprogram. If you enjoy working in a fast evolving and growing environment thismay be the perfect position for you!

Sounds like you? Keep reading…

Responsibilities

·         Delivering an exceptional customer service experience to all our customers;

·         Providing our customers with information via email and telephone;

·         Finding innovative ways to address “special” requests;

·         Logging all customer contacts including phone calls and emails in a user-friendly program.

So are YOU our next Customer ServiceRepresentative?

Requirements

·         1-3 years of relevant customer service and retail experience;

·         Bilingual with excellent verbal and written communication skills in both French and English;

·         A skilled, versatile problem-solver and an organized multitasker;

·         A forward-thinker that is able to go above and beyond to increase the customer satisfaction level;

·         A fast-learner, capable of taking on an increasing scope of responsibilities;

·         Computer savvy with a strong knowledge of MS Office;

·         Experience with SalesForce is a major asset;

·         An easy-going, positive and friendly team-player;

·         Available to work full-time (evenings and weekends, if necessary)

Sound good? Then join us in our mission of making the world smile—one cup at a time.       

Director, National Retail Sales & Operations (Montreal, Qc)

Position: Director, Retail Operations

Love your job!
Are you looking for a new exciting opportunity?

DAVIDsTEA is a Canadian based company with its headquarters located in Montreal. In ten years, we’ve opened over 230 stores coast to coast, with plenty more to come. The sky is the limit! We’re best known for our super-friendly staff, above-and-beyond customer service, and modern design and of course our huge collection of world-class, exclusive teas and related products. Our company is making tea fashionable and fun, and we pride ourselves on offering the best possible service to our customers and a positive work environment for our employees.

About the role

We are looking for a dynamic individual who will be responsible for leading the sales and business growth, performance metrics, customer service standards and team member development for Canada.  We expect the individual to be a motivating leader, with strong business acumen and a creative approach to people and business development.  Reporting into the COO of DAVIDsTEA, this individual will manage Regional Directors and ultimately be responsible for the success of over 180 stores. 

Sounds like you? Keep reading…

Responsibilities

·         Promote and embody the company mission, vision and values, ensuring all team members in Canada are committed to making tea fun and accessible to all;

·         Create and oversee the country’s operations budget to meet company targets. Establish strategies & key initiatives to drive sales, and improve productivity and efficiency in the management of labour and inventory;

·         Instill high levels of service and energy in stores where Tea Guides engage, guide and sell to our customers;

·         Build sales strategies and community outreach initiatives based on market research and competitor analysis for Canada in order to build brand awareness and customer engagement levels;

·         Recruit, motivate and develop a team of remote top talent Regional Directors & District Managers to deliver results;

·         Ensure a robust pipeline of talent, at all levels of store operations, throughout the country;

·         Oversee delivery and execution of core training and development plans for field;

·         Provide ongoing coaching, direction and leadership to team. Demonstrate personal integrity while establishing and maintaining high standards of communications across field;

·         Ensure compliance of health and safety regulations throughout Canada ensuring employees have a safe working environment;

·         Achieve high rate of retention of employees by ensuring DAVIDsTEA is a fun, rewarding and engaging place to work by.

So are YOU our next Director, Retail Operations?

Requirements

·         8-10 years of progressive experience managing in multi-unit retail or service organizations in the markets in which we operate.

·         Strong business acumen with skills in financial analysis and managing profit and loss.

·         Marketing or market development experience.

·         Sales and service systems development and deployment.

·         Strong problem-solving and decision making abilities.

·         A demonstrated ability to lead people and get results through others.

·         Think creatively and identify opportunities to challenge and deliver excellence

·         Work effectively and reliably in a remote work environment

·         Superior verbal and written communication skills.

·         Ability to organize and manage multiple priorities.

·         Technical skills in strategic planning and sales planning.

·         Ability to thrive and adapt in a fast-paced environment.

·         Collaborative and works well in a team environment.

·         Available to travel frequently (50% of time) to visit stores in the markets in which we operate and the Store Support Centre.

·         Excellent knowledge of Microsoft Word, Excel and Powerpoint.

Sound good? Then join us in our mission of making the world smile— one cup at a time.      

Email Marketing Specialist (Montreal, Qc)

Position: Email Marketing Specialist

Love your job!
Are you looking for a new exciting opportunity?

DAVIDsTEA is a Canadian based company with its headquarters located in Montreal. In ten years, we’ve opened over 200 stores coast to coast, with plenty more to come. The sky is the limit! We’re best known for our super-friendly staff, above-and-beyond customer service, and modern design and of course our huge collection of world-class, exclusive teas and related products. Our company is making tea fashionable and fun, and we pride ourselves on offering the best possible service to our customers and a positive work environment for our employees.

About the role

Reporting to the Strategy Planning & Insights Manager, the Email Marketing Specialist is responsible for implementing, reporting on, and improving the performance of customer segmentation models as they relate to email marketing and marketing automation
practices for the business. The incumbent works closely with cross-functional teams (e.g. Loyalty, Insights, Creative, Ecommerce) to achieve key outcomes, including the growth of the Frequent Steeper rewards program customer base, as well as the growth of overall customer acquisition, loyalty, retention, and lifetime value (CLV) key performance metrics business-wide.


The ideal candidate is a strong analytical marketing tactician who focuses on the details, who can communicate strategy effectively, and who has the drive to use data to make a huge impact on DAVIDsTEA’s overall business.

Sounds like you? Keep reading…

Responsibilities

·         Configure and execute targeted campaigns and trigger-based marketing automation workflows across marketing communication channels (e.g. email, push notifications, direct mail)—including mapping business rules into data logic, flow integration, quality assurance (QA), deployment and reporting/dashboarding;

·         Establish nurture strategies, reward-disbursement workflows, and surprise-and-delight campaigns based on segmentations, while minimizing list decay/unsubscribes and increasing overall campaign performance;

·         Collaborate on the development of customer segmentation strategies, and feed campaign performance insights back to the analysis team in an iterative improvement loop;

·         Validate all campaign customer lists to ensure that the appropriate audience segmentations, frequency of communication and other relevant strategic considerations are respected;

·         Maintain and ensure best practices of data hygiene and integrity are applied to customer lists (e.g. accuracy, completeness and consistency) – including performing QA on customer lists and scrubbing external data sources for upload into the customer database;

·         Understand underlying data tables in order to execute campaigns accurately and, when necessary, create queries and custom campaign lists unaided;

·         Execute A/B and multivariate tests across marketing channels to optimize campaign performance (e.g. dynamic/static content, subject lines, deployment times, promotional offers, predictive models);

·         Contribute to a comprehensive testing & reporting matrix that accurately measures key campaign performance metrics—including preparing and presenting reports and dashboards, and making strategic recommendations for further improvement;

·         Monitor and report on key metrics, understanding root causes of changes in performance, in order to recommend responsive strategies and tactics;

·         Collaborate on campaign planning with inter-departmental work groups to optimise customer communication across channels, and to develop, maintain and deploy messaging templates as part of 360° marketing strategies;

·         Liaise with email and automation-related vendors for operational requirements and functionality;

·         Ensure compliance with CASL (Canada) and CAN-SPAM (US) legislation, customer data/access policies and corporate privacy policies.

So are YOU our next Email Marketing Specialist?

Requirements

·         Minimum 3-5 years of experience in an email marketing and/or marketing automation role (retail preferred)

·         Bachelor’s degree in Marketing, Business, or a related field, additional specialised training preferred

·         Experience with customer data platforms (e.g. AgilOne, SessionM, Marketo, or similar) required

·         Experience with HTML, CSS, and email deployment tools (e.g. Bronto, Salesforce, or similar) required

·         Experience in Google Analytics, building dashboards and using data visualization tools (e.g. Tableau, Power BI, Domo, Google Data Studio, or similar) required

·         High proficiency in Microsoft Excel required

·         SQL fluency, preferred

·         Bilingual English/French, preferred

Applicants are encouraged to highlight how they meet these requirements in their cover letter.

Skills

·         Deep understanding of best practices in email marketing, marketing automation and customer retention

·         Fluent in analytics, with an understanding of the underlying operational processes that make modern marketing programs possible

·         Ability to interpret data and insights obtained from testing and make iterative optimizations to campaigns

·         Highly detail-oriented analytical approach: you are the person who naturally notices flaws in everything and who can suggest ways to improve

·         Capacity to synthesize and simplify complex information, and communicate it clearly to others at all levels of the business: you can tell a compelling story supported by data

·         Highly organised, able to meet overall project milestones and deadlines

·         Natural ability to conceptualise how your projects fit into the overall business goals and strategy: you take pride in achieving excellence and you take mistakes seriously

·         Ability to collaborate across teams, functions and geographies with high autonomy and little guidance

·         High professional curiosity and desire to keep learning in (and across) your specialty field

Sound good? Then join us in our mission of making the world smile— one cup at a time.      

Executive Administrative Assistant (Montreal, Qc)

Position: Executive Administrative Assistant

Love your job!
Are you looking for a new exciting opportunity?

DAVIDsTEA is a Canadian based company with its headquarters located in Montreal. In ten years, we’ve opened over 200 stores coast to coast, with plenty more to come. The sky is the limit! We’re best known for our super-friendly staff, above-and-beyond customer service, and modern design and of course our huge collection of world-class, exclusive teas and related products. Our company is making tea fashionable and fun, and we pride ourselves on offering the best possible service to our customers and a positive work environment for our employees.

About the role

We are looking for an Executive Administrative Assistant to join our team!

Reporting to our Chief Operations Officer, the Executive Administrative Assistant provides administrative support to members of our executive leadership team.

Sounds like you? Keep reading…

Responsibilities

·         Provide advanced and confidential administrative support to the executives on a daily basis;

·         Manage incoming and outgoing email and phone communication; ensures timely flow of information to and from the executives;

·         Schedule meetings, organize and maintain calendars with the ability to manage/reschedule priorities effectively and proactively;

·         Prepare and reconcile expense reports;

·         Ensure follow-up on assigned files and/or mandates;

·         Prepare PowerPoint presentations to support discussions with the executive team;

·         Coordinate all aspects of travel arrangements for international business travel including but not limited to booking flights, hotel and local transportation, providing agendas and itineraries;

·         Prepare meeting logistics, coordinate preparation and distribution of materials, record minutes and maintain/monitor follow up task list to ensure timely completion;

·         Prepare all types of correspondence often acting independently, including emails, letters, agendas, reports; prepare additional documents as needed including composing, proofreading, formatting, and editing documents into client ready deliverable(s);

·         Handle sensitive/confidential information requiring a high level of discretion;

·         Assist with overflow work from Executive Assistant (vacation coverage, etc.);

·         Act as a back-up for our Receptionist (lunch coverage, vacation, etc.).


So are YOU our next Executive Administrative Assistant?

Requirements

·         Post-secondary diploma;

·         5+ years of experience in a similar role, experience supporting an executive is a definite asset;

·         Excellent verbal and written communication skills in French and English;

·         Organized with strong follow-up and priority management skills;

·         Detail-oriented with the ability to prioritize and multi-task with excellent follow through;

·         Excellent ability to adapt and thrive in a fast-paced work environment;

·         Proactive problem-solver;

·         Team player willing to roll up your sleeves to get the job done;

·         Ability to work autonomously;

·         Ability to work well with all levels of management and employees, outside clients and vendors;

·         Flexibility in the working hours, most notably during the weeks leading up to and including the Board Meetings;

·         Adaptability, maturity and open mindedness;

·         Excellent interpersonal and communication skills;

·         Advanced computer skills - MS Word, Excel, PowerPoint, Outlook, and Internet.

Sound good? Then join us in our mission of making the world smile— one cup at a time.      

Inventory Management Accountant (Montreal, Qc)

Position: InventoryManagement Accountant

Love your job!
Are you looking for a new exciting opportunity?

DAVIDsTEA is a Canadian based company with its headquarterslocated in Montreal. In ten years, we’ve opened over 200 stores coast to coastand are best known for oursuper-friendly staff, above-and-beyond customer service, and of course, ourhuge collection of world-class, exclusive teas and related products. Ourcompany is making tea fashionable and fun, and we pride ourselves on offeringthe best possible service to our customers and a positive work environment forour employees.

About the role

We are looking for an Inventory Management Accountant to join our team!

The inventory management accountant will be thebridge between the operations and inventory management teams and the accountingteam, and will manage the financial control over inventory, includingmaintaining and analyzing costs, reviewing inventory adjustments, and analyzinginventory valuation.

Sounds like you? Keep reading…

Responsibilities

·         Review daily inventory movements between 3PL’s, stores and support and explain important variances;

·         Review inventory costing and cost of goods of sold;

·         Conduct inventory control audits, variance analysis and physical inventory count reconciliations;

·         Maintain control over inventory quantities at all locations, including working with operations and warehouse team to develop cycle counting process, schedule, and controls, and to develop processes for review of inventory at third party locations;

·         Develop and execute a review process for inventory adjustments, including setting processes and approval thresholds, developing a reporting and review process, and actively reviewing and approving inventory adjustments;

·         Analyze inventory aging reports and review potentially excess and obsolete inventory, and maintain proper inventory reserves. Oversee the financial control over disposal and write-off of inventory;

·         Understand and document how inventory is managed within the ERP system, and how inventory movements impact the financial statements, and educate the necessary teams to create an understanding of the process across all related functions;

·         Assist with audit requests, such as preparing supporting documentation and schedules;

·         Maintain a complete system for Inventory Control which provides consistent, reliable, and timely information to management for decision-making and which is flexible and dynamic enough to evolve with changing business needs;

·         Maintain process documentation and look for opportunities to automate and improve daily account processes;

·         Actively participate in preparation for the year-end audit;

·         Build and present ad-hoc reports to support monthly analyses as needed;

·         Provide support to Senior Management with audits, special inquiries, projects and ad-hoc analysis.


So are YOU our next Inventory ManagementAccountant?


Requirements

·         Bachelor of Commerce in Accounting or Equivalent, CPA/CA an asset;

·         5-7 years' experience in inventory management and accounting;

·         Understanding of supply chain and how materials move throughout the ERP system from sales orders to customer shipments;

·         Strong proficiency in Microsoft Office, including Microsoft Excel;

·         Attention to detail, strong analytical skills, time and priority management;

·         Must have good communication and interpersonal skills.

Sound good? Then join us in our mission of making the world smile—one cup at a time.         

Lead Copywriter (Montreal, Qc)

Position: Lead Copywriter

Love your job!

Are you looking for a new exciting opportunity?

DAVIDsTEA is a Canadian based company with its headquarters located in Montreal. In ten years, we’ve opened over 200 stores coast to coast, with plenty more to come. The sky is the limit! We’re best known for our super-friendly staff, above-and-beyond customer service, and modern design and of course our huge collection of world-class, exclusive teas and related products. Our company is making tea fashionable and fun, and we pride ourselves on offering the best possible service to our customers and a positive work environment for our employees.

About the role

Reporting to our Director of content and social media, the Lead Copywriter is a dynamic professional responsible for creating engaging content for DAVIDsTEA’s website, email and in-store campaigns, PR material and more. We are looking for a brand storyteller with proven experience in making a brand’s voice resonate across various business channels and media.

Sounds like you? Keep reading…

Responsibilities

·         Manage and establish Brand Copy Guidelines and Brand Voice based on Brand Strategy and Consumer Research;

·         Manage junior copywriter and or other copywriters;

·         Participate in seasonal research and trend forecasting that is routed in the target consumer and serves as a guidelines for content;

·         Manage copy alignment across all departments and build processes to reinforce copy briefings and process;

·         Write compelling and engaging copy that resonates with consumers and drives revenue;

·         Collaborate with colleagues to maintain a consistent and compelling brand voice across all business channels;

·         Collaborate with design and web teams to create successful marketing campaigns, emails and landing pages;

·         Write optimized web content for external blogs and media sites with the goal of enhancing the brand’s online profile and search results;

·         Draft engaging copy for multiple channels, including website pages, product listings, blog posts, print;

·         adapt writing style for different audiences and channels – writing samples required;

·         Work closely with the marketing and merchandising teams to brainstorm ideas and concepts for product development and campaign launches;

·         Partner with E-Commerce, Digital Marketing, Field Marketing, Store Operations, Merchandising, and Visual teams to ensure integrated alignment and execution.

So are YOU our next Lead Copywriter?

Requirements

·         Bachelor’s in English, Communications, Marketing, Journalism or other related field;

·         8+ years of experience in developing marketing content for various channels;

·         Retail experience is an asset;

·         A strong understanding of marketing and SEO principles;

·         Bilingual (English & French);

·         Strong interpersonal skills;

·         Proactive problem-solver;

·         Team player willing to roll up your sleeves to get the job done;

·         Excellent time management skills, organized, detail-oriented, and strong multitasker;

·         Ability to adapt and thrive in a fast-paced work environment;

·         An enthusiastic professional with a great sense of humour;

·         Microsoft Office; advanced skills required in Word and Excel.

Sound good? Then join us in our mission of making the world smile— one cup at a time.