IBM's Strategic Deal Squads provide a great environment for employees to collaborate, share knowledge and continually grow skills.
Proposal Support Professionals are members of IBM's Strategic Deal Squads, providing Document Management Support for Federal and French Language deals.As Document Management experts, Proposal Support Professionals provide essential knowledge, support, and teaming to help deal squads and sales professionals through the proposal management process.
Develop and integrate content into proposals and other client deliverables
Manage all versions of the proposal response
Perform all document formatting
Cross skilled in document control and basic design skills (PPT templates)
Respond directly to the customer through the mandated web-based tools and e-mail
Document bids and responses via web-based tools, such as BOX
Assist in communicating proposal updates and addendums to the appropriate teams
Influence seller satisfaction through timely and complete responses to inquiries, and pro-active problem resolutions.
Maintain awareness of requests, processing activities and initiate communications regarding problems and solutions to appropriate IBM contact points.
Upload completed documents directly to the customer repositories as required by clients
This role will involve working with technology that is covered by embargo Export Regulations. If you are a Foreign National from any of the following embargoed countries (Cuba, Iran, North Korea, Sudan, Syria) on a work permit you are not eligible for employment in this position.